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# Selling Them a Story
- URL: https://www.jacqualineroche.com/selling-them-a-story/
- Published: 2026-08-23T09:24:37.000Z
- Updated: 2026-08-23T15:19:08.000Z
- Description: “For harm to be investigated, it has to be made legible first. This is about the cost of shaping your own experience into something an institution will agree to recognize.”
- Author: Jacqualine Roche
- Tags: essays, coercive control, institutional failure, evidence, first-person, reporting harm, bureaucracy, #series, #en

The first thing you learn, when you try to report something that has no name, is that you are not being asked what happened. You are being asked whether what happened fits.

I have filed complaints in more than one country now. Each time, the process is the same. A form, or an intake conversation, built around a question I cannot answer: what offence are you reporting? Not *what occurred* — what offence. The distinction sounds procedural. It is the whole thing.

Because the honest answer is a list. Two laptops corrupted within weeks of each other. A car engine that failed outright and had to be replaced. Internet that went down in three separate homes in three separate places. A tablet, new, that corrupted itself shortly after purchase. A phone that ran hot, drained fast, used data I couldn't account for, and produced apps I hadn't installed.

None of that is an offence. Each item on that list has a reasonable explanation attached to it, offered readily by whoever I brought it to. Humidity, in a coastal climate. A manufacturing defect. Bad local service. A bad software update. Every explanation was plausible. Several were probably correct.

What I could never get anyone to consider was the list itself — the rate, the concentration, the timing. All of it inside a short window, all of it while the rest of my life was being dismantled by a man who had left the country and was cutting off money in careful increments. None of it covered by warranty or insurance, so that the cost of replacing everything landed entirely on a household that had already lost its income.

Reasonable explanations, delivered often enough, stop sounding reasonable. They start sounding like a script.

---

At some point I stopped trying to report events and started trying to construct a case. That shift is the subject of this essay, and I think it is more common than anyone admits.

Because I had understood something by then. The institutions I was approaching do not investigate in order to discover whether something happened. They investigate when a threshold has already been met. To get past the threshold, I would need to arrive with something shaped like a case: a coherent account, a plausible motive, a pattern legible enough that a person with limited time could see it in five minutes.

I would have to sell them a story.

I don't mean a false one. I mean that the raw material of what I lived through — disordered, ambiguous, spread across years and continents, most of it individually explicable — is not admissible in the form it actually occurred. It has to be edited. Sequenced. Made to point somewhere. The parts that don't fit have to be left out, not because they're untrue but because they weaken the shape.

And the moment you start doing that, something goes wrong that I still don't know how to describe properly. You begin performing certainty you don't have. You round the ambiguous events toward the interpretation that serves the case. You stop being a witness to your own life and start being an advocate for a version of it.

I have caught myself doing this. I have written sentences about my own experience that were shaped for effect rather than accuracy, and had to go back and take them apart. The pressure to do it is enormous, and it comes from the system itself — from knowing that a hesitant, honest account will be dismissed and a confident, tidy one might be heard.

That is a strange thing to be taught by the people you are asking for help.

---

There was an afternoon in Nayarit that I keep returning to, because it showed me the same problem from the other side.

I had become convinced my phone was compromised. I wanted someone who understood the technology to look at it and tell me what they saw. I found a local IT specialist and arranged to meet at a quiet bar in the early afternoon.

He arrived on time. Polite, soft-spoken, English better than my Spanish. He also seemed uneasy in a way I noticed immediately and have never been able to interpret with any confidence — a glance toward the cameras in the corner of the room, more than once.

He held the phone for under a minute. Tapped the screen a few times. Told me there was nothing wrong with it.

No diagnostic. No questions about what I'd been experiencing. No suggestion of what else I might try. A brief apologetic smile, and that was the meeting.

I left with nothing, and I want to be exact about what that nothing consisted of. I do not know that he was told to say that. I do not know that he was told anything. He may have been a man who didn't want a difficult customer, or who had looked and found nothing, or who lacked the tools to check properly, or who was nervous for reasons that had nothing to do with me. Any of those is more likely than the explanation my mind reached for.

But I also left without the one thing I actually needed, which was an examination. Not a verdict — an examination. And that is the pattern that repeated at every level: the more I asked to be looked at, the more I received conclusions instead of looking.

---

I want to set out plainly what would settle this, because it is not exotic.

A forensic image of the device, examined by someone qualified. Cell-site and network records from the carrier. Account access logs. Financial records showing the sequence and structure of what was cut off and when. None of this is speculative technology. It is routine work, performed daily, in ordinary cases.

Every item on that list requires legal authority I do not have. Carriers do not release records to the subscriber's ex-wife. Forensic examination that would stand up anywhere costs more than I had, and produces nothing usable unless it's done under a chain of custody I couldn't establish. The evidence, if it exists, is sitting in systems that will only open to a warrant.

So: the proof is obtainable, by them, not by me. And they will not obtain it until I show them something that justifies obtaining it. That is not a conspiracy. It is a threshold working exactly as designed, protecting people from investigations launched on the strength of someone's fear.

It just also means that a certain kind of harm — diffuse, patient, procedurally careful, spread across borders, composed entirely of individually explicable events — is functionally outside the reach of the people whose job is to look at harm. Not because anyone decided it should be. Because nothing in the machinery is shaped to receive it.

---

I am aware of how this sounds. I have read enough to know which genre my account resembles, and I know that the resemblance is itself a reason people stop reading.

So I want to state the limits of my own position clearly. I do not know who was responsible for any of it. I do not know that a single organisation was involved, or that the events I've described are connected to one another at all. I lived in a place with a documented criminal presence, and I was simultaneously in the aftermath of a violent marriage, financially isolated, alone with four children, and frightened for a sustained period. Any of those conditions distorts perception. All of them together, certainly.

What I will not do is accept the inverse conclusion — that because I was frightened, nothing occurred. That is not an assessment. It is a category, and once you are placed in it, the question of what actually happened stops being asked by anyone.

Between "she is right about everything" and "she is imagining all of it" is an enormous space that nobody has any incentive to enter. Entering it requires work. It requires someone to look, and to be willing to find nothing, and to say so. Over the past year I have approached police forces, government bodies, human rights organisations, lawyers and journalists across several countries, and I have not once been able to persuade any of them to do that.

---

I would still like to know. That is the part that has not diminished with time.

Not vindication, particularly — I've stopped expecting that, and I'm not certain what it would even consist of. What I want is much smaller and apparently much harder to obtain: for someone with the authority to look to actually look, and then tell me what they found. Including, if that is the answer, that there was nothing there.

I would take that. I have never been offered it.

What I've been offered instead is the arrangement I've described: bring us a case and we'll consider it, knowing I can't build one without the access only they possess. Which leaves the writing. Not as evidence — I've been careful throughout to say it isn't that. As the only available form of record, kept by the only person who was there.